FAQs: Ticket Purchases, Refunds, and Support

Check out our event hosting packages on our pricing page.

Arkoevent is free for organizers of non-ticketed events, with no monthly, enrollment, or setup fees.

For ticketed events, fees vary based on the selected package. Arkoevent is perfect for growing your community at your next free event. Additionally, we offer free ticket sales support for non-profit and social cause events.

Set up and promote your events, and manage ticket sales on your own, or get in touch with us for assistance with event creation. Attendees can buy tickets using credit cards, eSewa, and Khalti wallets.

We disburse payments to organizers weekly for tickets sold, with the remainder paid before the event. Payments can also be released upon request under specific conditions.

Yes, Arkoevent provides a convenient web-based scanner app that allows you to easily add multiple ticket masters and scan codes at your event.

Absolutely, anyone can register using their email or Gmail to create and publish events for free. We only charge for ticket sales. For detailed pricing, please visit our pricing page.

Arkoevent is an online platform for ticketing and event promotion.

Arkoevent is operated by Lunover Digital Private Limited, with dedicated teams for development and marketing.

Yes, our platform hosts social cause and charity fundraising events free of charge.

No, all taxes and fees are included in the event price.

Yes, registration is free.

Yes, users can purchase tickets without logging in. However, we’ve received numerous complaints about tickets not being received via email when users provide incorrect email addresses. Therefore, we highly recommend signing up and purchasing tickets so that users can access them in their accounts, which also helps avoid entering incorrect email addresses.

You can find your tickets in the dashboard if you’re logged in. Otherwise, please check the email address you provided during checkout.

Absolutely, you can share your ticket with anyone. Just keep in mind that each ticket has a unique ID and can only be scanned once. Make sure the right person gets the ticket, as you won’t be able to enter the event otherwise.

Tickets are non-refundable once purchased. However, in case of cancellation, you’ll receive a refund with a 5% deduction for banking fees. If you need to upgrade tickets, please contact our support team.